State Farm® Insurance Agent Barbara Merten-Dubensky

"Props out to Carol Laske. I work for a lender, and needed a last minute update on documentation for a mutual client. Such last minute requests are common place in the world of lending. Carol provided me with the documentation within literal seconds of the request. I am extra impressed with the communication and speed at which Carol completed this task, because previous insurance agents I have worked with have either given me a hard time to complete the same simple request or have taken dayyyys to complete the task, delaying the timeline we were working for in the first place. Thank you Carol. Number 1 in my book."

"This is THE BEST State Farm office! We have worked with different insurance companies through the years and also different State Farm offices. We have been with this office for about 13 years and are continually impressed. CAROL, in particular, is incredibly professional and helpful always. As the saying goes, "Like a good neighbor, State Farm is there." That good neighbor is Carol. We can always count on her!"

"I first met Barbara Merten-Dubensky as a potential agent maybe close to 40 years ago. I admit to being a complicated and probably at times demanding client. However within a few years I found myself using Barbara and her trusted right hand employee Carol Laske on virtually all my coverages -- about 10 vehicles and boats, multiple personal residence and business real estate holdings, 401K trustee performance bond, umbrella, and multiple operating business commercial policy needs, And WC as an employer. They set the gold standard in customer service. There is no business service provider of any sort that I would rate higher than Barbara & her team. Fantastic. Frank"

"I have been with Barb Merten-Dubensky for over 20 years. The service and professionalism of the staff is amazing. Carol has years of experience and will help you anyway that she can. It always a joy when she answers the phone, as I know I will be taken care of. If you're looking for an agency with outstanding service and treats like family, look no further. Thank you for your years of service Barb and team!!!"

"We had a great experience with Tom from Barbara's office. He was referred to us and was a pleasure to do business with. He helped us set up a policy to insure a car we use at a vacation property out of state. He took the time to find the best plan to suit our needs and went above and beyond to make sure we understood all the particulars. We highly recommend Barbara and Tom and look forward to working with them again in the future for our additional insurance needs."

"State Farm was able to send roadside assistance within an hour of a midnight call for a blown tire on the side of I-275, after the automakers roadside assistance didn’t show up. Prompt service and they called to make sure the provider had arrived. Thanks on behalf of my 19-year-old who was driving, and from his grateful parents."

"Highly recommend! Absolutely amazing! Very friendly, professional, helpful, efficient and I got a great rate. Signed up 2 weeks ago and I could not be happier. Tom was great, he called me back in a timely matter and helped me with getting the best rate and was very nice to talk to. Carol was lovely to talk to, very professional and kind. The whole office is the best. I would refer this office to anyone!"

"All of the above...and more! We have been working with Barbara Merten-Dubensky and team for over 7 years, for insurance and employee 401(k) plan. Barbara has familiarized herself with our business by taking time to ask the right questions. She is conscious of cost, and considers our needs when recommending a product. Thank you Barbara and Carol for service that is second to none!"

"Highly recommend Barb Merten-Dubensky! They beat everyone on prices, they take the time to explain every detail about my policies, they contact me when laws change that result in lower rates, and they have the BEST customer service of any business I have ever dealt with (especially Carol)!! Can't recommend them enough!!!!!"

"Wonderful service every time I call. I don't call my insurance agent (Carol Laske) all the time (only when I have an issue or when I am buying a new car), But she is very polite and answers all the questions I have (I always have a lot) She has been the reason why I have not gone an looked for a different company because where else would you get this type of personal service? It's hard to find these days and that's what you want as your standing next to your car after an accident, Someone to reassure you everything will be okay. That's what I have gotten on one or more occasions. I would highly recommend giving them a call."

"My husband and I have been clients of State Farm for many years . We go back to 1986 when we purchased our home, cars etc. Since then we always worked well with Barbara who has always been very professional knowledgeable and helpful when we needed most . Carol is a joy to work with, prompt and caring, very customer oriented. Keep up the good work!"